Saturday, May 21, 2011

Confidence In Wellington City Council Reinforced

I am actually amazed, even flabbergasted that Wellington City Council rectified not collecting our recycling bin earlier this week. They actually came round and collected and emptied the bin from where it was beside our house (as we had brought it back from beside the road when it wasn't collected on the day).

This is the service I 'expect' when something goes wrong, ie a full rectification of the error. I just didn't expect to get it from the Council (esp. not when I complained via their website - http://www.wellington.govt.nz/haveyoursay/complaints/complaintsform/form.php - you're normally hear nothing don't you?). Is it now really safe for me to have full confidence in the Council, in local government? Perhaps not yet, but this experience has certainly increased it.

B

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